Ticket Purchasers
Useful guide for buying tickets and handling transfers or refunds
Buying Tickets
- How to Buy Tickets on Sticky Tickets
- What Ticket Purchasers Receive After Buying a Ticket
- My Payment was Declined
- Can I Buy Tickets With an International Card or in a Foreign Currency?
- How to Use a Gift Voucher at Checkout
- Purchasing tickets to different events in one transaction
- How to remove items from your Shopping Cart
Accessing Your Account & Tickets
- Do I Need to Create an Account to Buy Tickets?
- How To Access Your Tickets After A Guest Checkout
- Where to find your Sticky Tickets order number
- How to Download or Reprint Your E-ticket and Receipt
- Adding a Ticket to Google or Apple Wallet
- How to Add an Event to Your Calendar
- My Name Appears on All the Tickets
- How to Change the Name on Your Ticket
Login & Account Help
Refund and Cancellations
- Ticket Refunds and Cancellations
- How to Submit a Secure My Refund Request
- How to Request a Refund or Transfer Your Tickets
- How to Transfer Your Tickets to Another Event
- Request a Refund for your Sticky Tickets Order
- How Secure My Refund Works and How to Add It at Checkout
- Understanding Sticky Tickets charges on your credit card