Event Organisers
Helpful resources for managing your event, with detailed steps and videos
Your Organiser Account
- How to update your personal, billing, and organiser details
- How do I transfer an organiser account?
- Sharing access securely with multiple logins
- Using organiser permissions to access another account
- Permanently delete your Sticky Tickets organiser profile
- Create and personalise your Sticky Tickets organiser page
- Invoice process for government event organisers
Creating & Publishing Events
- Step-by-step guide to creating and publishing your event
- How to make your event live
- How To Add And Configure Tickets For Your Event
- Ticket Types That Can Be Used On Your Event
- How many different ticket types can I create?
- Creating custom forms and questions
- Request additional details from attendees during check-out
- Offer special pricing with discounted tickets and promo codes
- Create sessions for a live or completed event
- How to copy an existing event in Sticky Tickets
- Personalising your e-ticket and confirmation content
- I want to insert an image and video into my event description
- Complete guide on navigating your event ticketing settings with ease
- Can I make my event environmentally friendly?
- What are offline ticket sales and how do I process them?
- Ways how tickets and receipts are delivered to attendees
- How to automatically send eTickets and tax invoices to attendees
- How many live events can I host with Sticky Tickets?
- How to Create a Raffle Event
- Using Sticky Tickets to host and manage webinars successfully
- NSW Dine & Discover vouchers
- Can I Use Sticky Tickets to Sell Raffle Tickets?
- Shopping Cart
Editing & Managing Events
- Editing your Event
- Manage ticket prices with or without booking fees
- How to send Zoom or Streaming links to your guests
- Online Events or Postponing Your Event
- How to Add a Thumbnail Image to an Event
- Enable and configure a waitlist for sold-out events
- Adding a Redirect Button to the Order Success Page
- Event date and time labels
- How to display remaining tickets on your event page
- Downloading attendee lists from multiple events
- Email Notifications to Organisers
- How to customise your event time display
- Send an Invite to your Waitlist without Increasing Event Capacity
- Customising your event’s refund policy
- How can I pause my ticket sales?
- See your ticket sales and attendee info easily
- Add to Calendar settings (daily, weekly, monthly)
- Collect allergy and dietary info from ticket holders
- Ticket transfer policy and steps to process transfer requests
- Turn off Secure My Refund for ticket purchases
- What can I do on the Event Summary page?
- Offline Ticket Sales — How to Process a Sale
- Get a copy of your guest list from Sticky Tickets
- Setting up sales alerts for your event
- How to delete an event from your account
Tickets, Discounts & Capacity
- Step-by-step guide to creating discount codes for your event
- Creating Group Discounted Tickets - Group Ticket Type
- Special rates and discounts for group ticket purchases
- Set up sub-ticket options to upsell products and boost event sales
- Ticket Group Capacities
- Difference between available tickets and event capacity
- Add Raffle Ticketing to your event page
- Gift Vouchers
- Ticket Widget
- How to create a bulk ticket discount
- We are a government agency and require an invoice before ticket sales are transferred
- I want to change the start or end time of my ticket sales
Promoting Your Event
- Can I create a page with a list of all my events?
- My ticket sales are slow…how can I improve them?
- How do I install the ticket widget?
- Adding Buy button to Wix.com website
- Adding Advanced Widget Script to your WordPress site.
- Are there websites that will list my event for free?
- How can I promote my event?
- Social media tools to help promote your event
- Event QR Code
- How to send promotional emails to past attendees?
- Connect your event to Facebook Events
Reporting
Event Visibility & URLs
- Guide to make your event private and invite-only with Sticky Tickets
- Find and share your event URL quickly
- Customise your event page URL
- How to control event visibility on Sticky Ticket
- How can people find my event on the Sticky Tickets website?
- How to obtain a list of all Public Live Events listed on Sticky Tickets
Seating Plans
Attendee Management
Refunds, Cancellations & Transfers
Financials & Getting Paid
- What to do if your ticket revenue hasn’t arrived
- When and how you get paid from ticket sales
- How do I receive the funds from ticket sales?
- How to receive ticket sales before your event
- How To Access Your Ticket Sales Before Your Event
- How to Request Early Payment for Your Event
- Waiving the processing fee for the Payment Request Feature
- Requesting funds after Payment Request approval
- Completing your event: reports, payouts, and next steps
- What to do after your event ends
- How do I reconcile payments from Sticky Tickets?
- Manage your account balance top-up
- Accepting Electronic Funds Transfer payment option
- Adding and Removing Offline Payment Methods
- Fraudulent Activity
- What are Chargebacks?
- Splitting Event Payments Between Two Bank Accounts
Rebates & Charity Programs
Integrations
- Set up Facebook Pixel tracking for your event
- Google Analytics 4 Integration - Add Google Analytics 4 to your account
- Facebook Event linking guide for Sticky Tickets organisers
- Membership Integration
- e-Bet Integration
- Guide to integrating TalkBox with your event system
- IGT Integration Page
- WIX Ascend Integration
- Event details integration API
- Guide to creating and managing webhooks
- Integrating MailChimp with Sticky Tickets
- Aristocrat Integration
- WIX Integration