If you selected Secure My Refund when purchasing your tickets on Sticky Tickets, you can apply for a refund if you’re unable to attend due to eligible unforeseen circumstances.
Important Note
Before you start, make sure you:
- Purchased Secure My Refund with your ticket
- Have any supporting documents ready (if required)
To apply for a refund through Secure My Refund:
Step 1: Go to your tickets
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Go to Sticky Tickets website and click My Tickets
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Access your order by:
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Logging into your account, or
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Searching using your order number or card details
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Once you found your order, click Apply for Refund (through Secure My Refund)
Step 2: Complete the application form
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Select the ticket(s) you want refunded
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Choose your reason for the refund
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Enter your banking details
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Add any additional information
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Upload supporting documents (e.g. image, PDF, DOC)
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Click Continue once complete.
Step 4: Submit your refund request
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Review your application details
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Click Submit to send your request
What happens next
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Your application will be marked as Pending
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It will be reviewed based on the Secure My Refund terms
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You can return to the same page to check your application status
Important Note
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Approval depends on eligibility and supporting documentation
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Make sure all details are accurate before submitting
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Processing times may vary
Need help?
If you have questions about your application or need assistance, contact our support team.