Sticky Tickets offers seven ticket types. Each one is designed for a specific selling scenario — choosing the right type affects how the booking fee is calculated, who sets the quantity, and how buyers experience the checkout.
|
Ticket type |
How it works |
Booking fee basis |
|
Single Ticket |
One ticket per purchase at a fixed price. The most common type — suitable for most standard events. |
Standard fee per ticket (based on ticket price tier) |
|
Group Ticket |
A fixed bundle of tickets at one set price. You define the group size (e.g. Group of 10, Family Pass, Buy One Get One Free). The buyer purchases the whole bundle in one transaction. |
Fee calculated on total group price, then 10% discount applied |
|
Open Group Ticket |
The buyer chooses how many tickets they want within the range you set. Minimum is 8 and cannot be set lower. You can set a higher minimum or a maximum. |
Fee calculated on total order value — significantly lower than buying individual tickets |
|
Single Reserved Seating |
One ticket linked to a specific seat on your seating plan. Requires a seating plan to be configured. Only reserved seat ticket types can be used on a seating plan. |
Standard fee per ticket |
|
Group Reserved Seating |
A group purchase with assigned seats. The buyer selects a specific number of seats equal to the group size you set. The ticket price reflects the total cost for the group. |
Fee calculated on total group price, then 10% discount applied |
|
Free Ticket |
For free events or registrations where no payment is required. |
No booking fee |
|
Donation |
Buyers pay any amount of their choosing. Use for fundraising events where you want to accept contributions of any size. |
Standard fee calculated on the donated amount |
📝 How the discount works: The 10% booking fee discount is automatically applied if the ticket type used is a Group Ticket type (or Group Reserved Seating ticket type). No promotional codes or manual setup required.
How do the fees compare?
The table below shows how buying the same quantity of tickets as different types affects the total booking fee — using 8 tickets at $30 each as the example.
|
PURCHASE METHOD |
BOOKING FEE CALCULATION |
SAVING VS SINGLES |
TOTAL COST TO BUYER |
|
8 × Single Ticket at $30 |
$2.50 x 8 = $20.00 |
- |
$260.00 |
|
Group Ticket (8 at $30) |
$1.50 + 2% of $240 = $6.30, less10% = $5.67 |
-$14.33 |
$245.67 |
|
Open Group Ticket (8 at $30) |
$1.50 + 2% of $240 = $6.30 |
-$13.70 |
$246.30 |
For full fee calculations with step-by-step examples, see: Special rates and discounts for group ticket purchases.
Which ticket type should I use?
Use these quick rules to choose the right type:
-
Selling individual tickets at a fixed price? → Single Ticket
-
Selling a fixed group bundle (e.g. Table of 10, Family Pass)? → Group Ticket
-
Want buyers to choose their own group size (minimum 8)? → Open Group Ticket
-
Running a seated event where buyers choose their seat? → Single Reserved Seating or Group Reserved Seating
-
Free event or registration with no payment? → Free Ticket
-
Accepting donations of any amount? → Donation
Ready to add tickets to your event?
Once you've chosen your ticket type, see: How to add and configure tickets for your event — for step-by-step setup instructions and a full field reference guide.