--- title: How to update your personal, billing, and organiser details description: Manage your account settings, billing details, and bank information. Keeping your account details up to date in Sticky Tickets ensures your events run smoothly and your payments are processed correctly. --- [Skip to content](https://help.stickytickets.com.au/update-account-details#main-content) - [Home](https://help.stickytickets.com.au/) - [Find Tickets](https://www.stickytickets.com.au/search) - [Sell Tickets](https://www.stickytickets.com.au/sell-tickets) - [Contact Us](https://www.stickytickets.com.au/contact-us) Open main navigation Close main navigation - [Home](https://help.stickytickets.com.au/) - [Find Tickets](https://www.stickytickets.com.au/search) - [Sell Tickets](https://www.stickytickets.com.au/sell-tickets) - [Contact Us](https://www.stickytickets.com.au/contact-us) How can we help? - There are no suggestions because the search field is empty. 1. [Customer Support Centre](https://help.stickytickets.com.au/?hsLang=en) 2. [Event Organisers](https://help.stickytickets.com.au/event-organisers?hsLang=en) 3. [Your Organiser Account](https://help.stickytickets.com.au/event-organisers?hsLang=en#your-organiser-account) # How to update your personal, billing, and organiser details ## Update your personal details, organiser information, GST settings, and bank details Keeping your account details up to date in Sticky Tickets ensures your events run smoothly and your payments are processed correctly. ### Update your personal details Use this section to update your name, contact details, or login information. You can follow the steps below if you need to update this information. 1. Log in to your account 2. Go to **Personal Settings** → **Personal Information** tab 3. Update your details 4. Click the **Save Changes** button ![PersonalSettings\_PersonalInformation\_StickyTickets](https://help.stickytickets.com.au/hs-fs/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction3053900801originalsAvRoAu3PJ60uiEwhyPwjij7JqaOSvBYHw.png?width=670&height=520&name=s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction3053900801originalsAvRoAu3PJ60uiEwhyPwjij7JqaOSvBYHw.png) --- ### Update organiser (billing) settings Use organiser settings to manage your business or billing information. You can follow the steps below if you need to update these details. 1. Go to **Organiser Settings→ Organiser Settings** 2. Choose your account type: - Individual - Business - Not-for-profit - Registered charity 3. Update your details and click the **Save Changes** button ![OrganiserSettings\_OrganiserSettings\_StickyTickets](https://help.stickytickets.com.au/hs-fs/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction3053900876originalHy51An1UZ0htKwXEgP_tgysiZeqItKSSpw.png?width=613&height=358&name=s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction3053900876originalHy51An1UZ0htKwXEgP_tgysiZeqItKSSpw.png) --- ### GST and Invoicing Your organiser settings determine what documents your ticket buyers receive: - **Tax Invoice** → Issued if you are registered for GST (ABN required) - **Receipt** → Issued if you are not registered for GST **💡 Remember** If you are registered for GST, make sure GST is included in your ticket pricing when creating tickets. --- ### Update your bank details - You can update your bank account at any time. **⚠️ Important** - Updating your banking details will require you to complete the bank verification process again - You can still sell tickets while verification is in progress --- **Need help?** If you need assistance updating your account or settings, [contact our support team](https://www.stickytickets.com.au/contact-us). - [Getting Started](https://help.stickytickets.com.au/getting-started?hsLang=en#main-content) - [About Sticky Tickets](https://help.stickytickets.com.au/getting-started?hsLang=en#about-sticky-tickets) - [Becoming an Organiser](https://help.stickytickets.com.au/getting-started?hsLang=en#becoming-an-organiser) - [Costs & Fees](https://help.stickytickets.com.au/getting-started?hsLang=en#costs-fees) - [Ticket Purchasers](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#main-content) - [Buying Tickets](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#buying-tickets) - [Accessing Your Account & Tickets](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#accessing-your-account-tickets) - [Login & Account Help](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#login-account-help) - 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