Offline payment methods are the payment types available to you when recording a ticket sale manually — for example, cash, cheque, direct deposit, or phone credit card payments. You can add, rename, reorder, and remove these methods from your organiser settings.
How to manage your offline payment methods
- Log in to your Sticky Tickets organiser account.
- Go to Organiser Settings → Offline Payment Types.
- From this page you can:
| Action | How to do it |
| Add a new payment method | Click the Add button and enter the method name |
| Rename an existing method | Click the method name and edit it directly |
| Reorder the list | Drag methods into your preferred order |
| Remove a method | Click the Remove or delete option next to it |
Note: Default payment methods cannot be modified or removed. You can reorder them, but they will always remain available.
What these payment methods are used for
Once your payment methods are configured here, they appear as options when you record an offline sale for any of your events. You'll select the relevant method during the offline sale process to indicate how the ticket purchaser paid.
To learn how to record an offline sale, see: Offline ticket sales — how to process a sale.
Most common questions
Can I remove the default payment methods?
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No — default methods cannot be removed. You can rename them to better suit your needs and reorder them so your most-used methods appear first.
Will changes here affect my existing events?
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Yes — any changes to your offline payment method list apply across all your events immediately. If you remove a method, it will no longer be available when recording new offline sales.
How many payment methods can I add?
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There is no set limit. Add as many as your events require.
Need More Help?
If need help in adding and removing offline payment methods, contact our support team.