Ticket Group Capacities allow you to combine multiple ticket types under a shared ticket limit. This is useful when you want several ticket types to draw from the same allocation of tickets.
For example, you may want:
- a combined limit of 100 tickets across General Admission and VIP tickets, or
to limit VIP tickets within an overall event allocation. -
This feature gives you more control over ticket availability and sales management.
HOW TO CREATE A TICKET GROUP
-
Log in to your Sticky Tickets organiser account and open your event.
-
Go to the Edit Event page, and scroll to the Ticket Type section.
-
Click the Add Ticket Group button.
-
On the Add Ticket Group page:
-
Enter a Group Name
-
Select the ticket types to include
-
Set the Max Ticket Count for the group
-
-
Click Save Changes.
-
Once saved, all selected ticket types will share the combined group capacity.
EXAMPLE OF HOW TICKET GROUP CAPACITY WORKS
-
You want to sell:
a maximum of 5 tickets total
-
across both General Admission and VIP
-
with no more than 2 VIP tickets
Setup:
-
Ticket Group Capacity = 5
-
VIP Ticket Capacity = 2
Result:
-
Purchasers can buy any combination of tickets up to 5 total
-
VIP sales will stop once 2 VIP tickets are sold
WHEN SHOULD I USE TICKET GROUP CAPACITIES
This feature is useful when you want to:
-
Share inventory across multiple ticket types
-
limit premium or VIP allocations
-
Manage early bird and standard tickets together
-
control capacity across bundled ticket offers
Common example:
-
Early Bird and General Admission tickets share one overall event capacity.
💡 IMPORTANT NOTES
-
Ticket Group settings are not visible to purchasers on the event page.
-
Purchasers can still buy individual ticket types normally.
-
Group capacities do not override:
-
Minimum per order settings
-
Maximum per order settings are configured on individual ticket types.
-
Need help?
If you have questions about Ticket Group Capacities or need help configuring your ticket setup, please contact our support team.