Ticket Group Capacities


Organisers now have the flexibility to group selected ticket types and set a combined capacity for enhanced event management.


To create a Ticket Group

  1. Open your event in the Edit Event tab.

  2. Scroll down to the Ticket Type Section and click the "Add Ticket Group" button.

 

 

On the 'Add Ticket Group' page, 

    1.   Create a distinctive Group Name.

    2.   Select the ticket types you wish to include in this group.

    3.   Set the Max Ticket Count, indicating the combined total number of tickets for all types in this group.

    For example, an organiser may want to sell a maximum of 5 tickets combined for Single and VIP types, with a maximum of 2 VIP tickets among the total 5. Set the group capacity to 5, and the individual ticket type capacity for the VIP ticket to 2.


Click the "Save Changes" button when finished.

 


 

Once live, the platform ensures that individual ticket type capacities cannot exceed the group capacity they are part of.


 

Note: 

  • These settings won't be visible on the event page.

  • These settings do not override the Min and Max quantities per order settings for each Ticket Type.

  • Ticket purchasers can still buy individual Ticket Types.