Refunding/Cancelling tickets after the event

Refunding or cancelling tickets should be completed while the event is still in 'Live' status. If you've already marked your event as complete, and the ticket sales have been transferred to your nominated bank account, refunds will need to be issued outside of Sticky Tickets.

If you have any questions about issuing refunds or anything else, please don't hesitate to contact us any time and we'd be more than happy to help.