How to view your payment summary
- Log in to your Sticky Tickets account.
- Select Transactions.
- Select Event Proceeds.
- Set your date range and select Search.
Understanding your payment summary
At the top of the page, a banner shows your current balance owed to you — funds that will be transferred once your event is complete.
The table below breaks down each transaction:
- Date – the date the transaction occurred (for a payout, this is your transfer date).
- Payment # – the unique reference number for that bank transaction.
- Reference – includes the related event ID (e.g. "EVENT:95435") or, for a rebate, "REBATE" alongside the event ID.
- Type – what kind of transaction this is: Ticket Sales, Rebate, or Account Verification (a small verification transaction made when you first added your bank details).
- Description – the event name. Select it to go to that event's Summary page. Use your browser's back button to return to Event Proceeds.
- Amount – the amount transferred into your nominated bank account. For ticket sales, this reflects your Gross Online Sales minus Fees minus any Additional Services — see our guide on the Event Summary page for the full payout breakdown.
- PDF – select this icon to download a payment summary and receipt for the booking fees on that transaction.
Rebate payments appear as their own line item in this table, separate from your ticket sales settlement. See our guide on how to claim your rebate for how and when rebates are paid.
Finding an event from its ID
If you have an event ID but no direct link, you can view that event by adding the ID to the end of the Sticky Tickets URL — for example, www.stickytickets.com.au/154.
Need help?
If you have any questions about reconciling your payments, contact our support team.