Skip to content
  • There are no suggestions because the search field is empty.

How do I receive the funds from ticket sales?

How and when you receive ticket sale payouts

Ticket sales from your event on Sticky Tickets are transferred to your nominated bank account after your event is completed. To receive your funds, you’ll need to add and verify your bank details.

Important Notes

  • Payments are released after your event has successfully completed
  • Your bank account must be verified before funds can be transferred
  • You can still sell tickets before completing verification

Step 1: Add or update your bank details

New organisers

  • Log in to your Sticky Tickets account

  • Click the link in the orange banner or go to:

    • Organiser SettingsBanking Details

missing-banking-details-organiser

organiser-banking-details-tab

Existing organisers

To update your bank details:

  • Go to Organiser SettingsBanking Details

  • Click Change Bank Details (on mobile or desktop)

  • Enter your updated information

  • Click Save Changes

 

 

 

 

 

Step 2: Complete bank verification

Once you save your bank details:

  • A $0.01 (1 cent) deposit will be sent to your bank account

  • This usually takes 2–4 business days

Step 3: Enter your verification code

When the deposit appears in your account:

  1. Log in to Sticky Tickets. An orange banner will show advising that your bank verification is pending.  

    enter-reference-number-here

     

  2. Click Enter the reference number

  3. Enter the code exactly as shown (case-sensitive)

  4. Click Verify My Account

enter-code-on-bank-statement

Important Note

  • The verification code is included in the deposit description

  • Some banks may not display the code correctly

  • If you can’t find or enter the code, contact support for help

  • Payments are transferred after your event is completed
  • Processing times may vary depending on your bank

Need help?

If you have questions about payouts or bank verification, contact our support team.