How do I receive the funds from ticket sales?
How and when you receive ticket sale payouts
Ticket sales from your event on Sticky Tickets are transferred to your nominated bank account after your event is completed. To receive your funds, you’ll need to add and verify your bank details.
Important Notes
- Payments are released after your event has successfully completed
- Your bank account must be verified before funds can be transferred
- You can still sell tickets before completing verification
Step 1: Add or update your bank details
New organisers
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Log in to your Sticky Tickets account
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Click the link in the orange banner or go to:
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Organiser Settings → Banking Details
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Existing organisers
To update your bank details:
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Go to Organiser Settings → Banking Details
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Click Change Bank Details (on mobile or desktop)
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Enter your updated information
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Click Save Changes
Step 2: Complete bank verification
Once you save your bank details:
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A $0.01 (1 cent) deposit will be sent to your bank account
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This usually takes 2–4 business days
Step 3: Enter your verification code
When the deposit appears in your account:
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Log in to Sticky Tickets. An orange banner will show advising that your bank verification is pending.

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Click Enter the reference number
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Enter the code exactly as shown (case-sensitive)
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Click Verify My Account

Important Note
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The verification code is included in the deposit description
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Some banks may not display the code correctly
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If you can’t find or enter the code, contact support for help
- Payments are transferred after your event is completed
- Processing times may vary depending on your bank
Need help?
If you have questions about payouts or bank verification, contact our support team.