Sticky Tickets offers discounted booking fees for eligible group ticket purchases, reducing the per-ticket cost for buyers and making your event more attractive for group bookings.
There are two group ticket types that offer fee savings:
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Group Ticket (and Group Reserved Seat) — a fixed bundle where you set the group size. Includes a 10% discount on the booking fee.
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Open Group Ticket — the buyer selects their own quantity. The fee is calculated on the total order value, which is lower than buying individual tickets.
📝 How the discount works: The 10% booking fee discount is automatically applied if the ticket type used is a Group Ticket type (or Group Reserved Seating ticket type). No promotional codes or manual setup required.
Group Ticket vs Open Group Ticket — which should I use?
| FEATURE | GROUP TICKET (& GROUP RESERVED SEATING) | OPEN GROUP TICKET |
| Bundle size | Fixed — you set the exact group size and price | Flexible — buyer selects quantity at checkout |
| Who sets the quantity | You (the organiser ) | The buyer, within the min/max you set |
| Minimum group size | You decide | 8 (cannot be set lower) |
| Best for | Family passes, BOGO offers, set packages | Tours, workshops, bulk bookings |
| Examples | Group of 10, Family Pass | Buyer selects 8–20 tickets |
Standard Booking Fee Pricing Schedule
Before looking at group examples, it helps to understand the standard booking fee that applies to individual tickets. This fee covers all merchant and credit card costs and includes GST. There is no booking fee for free events or cash transactions.
| Ticket Price Range | Booking Fee (including GST) per ticket |
| $0.01-$9.99 | $1.00 |
| $10-$24.99 | $1.50 |
| $25-$49.99 | $2.50 |
| $50-$99.99 | $3.50 |
| $100-$149.99 | $4.50 |
| $150 and above | $1.50 + 2% of ticket price |
Group Tickets and Group Reserved Seat — How the discount works
With a Group Ticket or Group Reserved Seat, the booking fee is calculated on the total group price — not per individual ticket. A 10% discount is then applied to that fee automatically.
The formula: Booking fee on total group price, minus 10%
Example 1 — Group Ticket under $150 total
Scenario: A group ticket bundle of 10 tickets at $30 each (total: $300)
Step 1 — Find the standard booking fee for a $30 ticket
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From the pricing table, a $30 ticket falls in the $25.00–$49.99 tier: booking fee = $2.50 per ticket.
Step 2 — Compare buying 10 individual tickets vs one group bundle
WITHOUT GROUP TICKET - 10 INDIVIDUAL TICKET AT $30
| Ticket price x 10 | 10 x $30 = $300.00 |
| Booking fee x 10 ($2.50 each) | 10 x $2.50 = $25.00 |
| Total cost to buyer | $325.00 |
WITH GROUP TICKET - BUNDLE OF 10 AT $30
|
Group ticket price |
$300.00 |
| Booking fee on $300 total | $25.00 |
| Less 10% group discount | -$2.50 |
|
Final booking fee |
$22.50 |
| Total cost to buyer | $322.50 |
| Saving vs Individual tickets | $2.50 |
Example 2 — Group Ticket over $150 total
Scenario: A group ticket bundle of 4 tickets at $150 each (total: $600)
Step 1 — Find the standard booking fee for a $150 ticket
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A $150 ticket uses the formula: $1.50 + 2% of ticket price = $1.50 + $3.00 = $4.50 per ticket.
Step 2 — Apply the group formula to the total bundle price
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Instead of applying the per-ticket fee to each of the 4 tickets, the fee is calculated on the group total of $600:
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$1.50 + 2% of $600 = $1.50 + $12.00 = $13.50 (before discount)
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Step 3 — Apply the 10% group discount
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10% of $13.50 = $1.35. Final booking fee = $13.50 − $1.35 = $12.15
WITHOUT GROUP TICKET - 4 INDIVIDUAL TICKETS AT $150
| Ticket price x 4 | 4 x $150 = $600.00 |
| Booking fee x 4 ($4.50 each) | 4 x $4.50 = $18.00 |
| Total cost to buyer | $618.00 |
WITH GROUP TICKET - BUNDLE OF 4 AT $150
|
Group ticket price |
$600.00 |
|
Booking fee on $600 total ($1.50 + 2%) |
$13.50 |
| Less 10% group discount | -$1.35 |
|
Final booking fee |
$12.15 |
| Total cost to buyer | $612.15 |
| Saving vs Individual tickets | $5.85 |
Open Group Tickets — How the fee works
With Open Group Tickets, the booking fee is still calculated on the total order value first, then divides the booking fee based on the number of ticket selected, which results in a significantly lower fee compared to buying the same number of individual tickets.
ℹ️ IMPORTANT: The minimum quantity for an Open Group Ticket is 8. This cannot be set lower, but you can set a higher minimum or maximum to suit your event.
The formula: Look up the total order value in the pricing table, and apply that fee to the whole order.
Example 3 — Open Group Ticket, total under $150
Scenario: Buyer selects 8 tickets at $10 each (total order: $80)
Step 1 — What would 8 individual tickets cost?
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From the pricing table, a $10 ticket falls in the $10.00–$24.99 tier: booking fee = $1.50 per ticket. For 8 tickets: 8 × $1.50 = $12.00 in booking fees.
Step 2 — Apply the Open Group fee
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The total order is $80. Looking up $80 in the pricing table: $80 falls in the $50.00–$99.99 tier
WITHOUT OPEN GROUP TICKET - 8 INDIVIDUAL TICKETS AT $10
| Ticket price x 8 | 8 x $10 = $80.00 |
| Booking fee x 8 ($1.50 each) | 8 x $1.50 = $12.00 |
| Total cost to buyer | $92.00 |
WITH OPEN GROUP TICKET - 8 TICKETS OF $10
|
Group ticket price |
$80 |
|
Booking fee on $80 total |
$3.50 |
|
Booking fee per ticket (approx.) |
$3.50 ÷ 8 = $0.44 |
| Total cost to buyer | $83.50 |
| Saving vs Individual tickets | $8.50 |
Example 4 — Open Group Ticket, total over $150
Scenario: Buyer selects 8 tickets at $30 each (total order: $240)
Step 1 — What would 8 individual tickets cost?
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From the pricing table, a $30 ticket falls in the $25.00–$49.99 tier: booking fee = $2.50 per ticket.
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For 8 tickets: 8 × $2.50 = $20.00 in booking fees.
Step 2 — Apply the Open Group fee
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The total order is $240 — above $150, so the formula applies: $1.50 + 2% of $240 = $1.50 + $4.80 = $6.30 total booking fee.
WITHOUT OPEN GROUP TICKET - 8 INDIVIDUAL TICKETS AT $30
| Ticket price x 8 | 8 x $30 = $240.00 |
|
Booking fee x 8 ($2.50 each) |
8 x $2.50 = $20.00 |
| Total cost to buyer | $260.00 |
WITH OPEN GROUP TICKET - 8 TICKETS OF $30
|
Total ticket price |
$240 |
| 2% of the total ticket price | $4.80 |
| Fixed Fee | +$1.50 |
|
Total booking fee |
$6.30 |
| Booking fee per ticket (approx.) | $6.30 ÷ 8 = $0.79 |
| Total cost to buyer | $246.30 |
| Saving vs Individual tickets | $13.70 |
NEED MORE HELP?
If you have questions about group ticket pricing or need help setting up discounted ticket bundles, please contact our support team.