As an Organiser, you will receive notifications for certain actions that have occurred on your account. Below is a list of current notifications:
- The event is ready to be marked as complete.
- Ticket sales are about to close based on the 'Stop Selling' date.
- When bank details are changed.
- Refund and Transfer requests by ticket purchasers.
- Pending bank verification.
- Email/SMS message funds are low.
- Changes made to organiser settings.
- Changes made to personal details.
- Sales summary report sent to recipients.
- Event date changes.
You can view the list of notifications you have received from the following location:
1. Log in to your Sticky Tickets organiser account and click on the Notifications tab (left panel).
![](https://help.stickytickets.com.au/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction3043431536originalCH-XGBAssjotH2A09x1Tay5mmj8jpGRNKw-1.png)
2. You will see alerts from the bell Icon located at the upper right corner of the page once you log in to the My Events page.
![](https://help.stickytickets.com.au/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction3043493410originalLPivEb6vEwNX3ADSU5lxXgGQx-aqM6cBgg-1.png)
To set which notifications you want to enable:
1. Log in to your Sticky Tickets organiser account and click on the Notifications tab (left panel) then click on the Settings button
![](https://help.stickytickets.com.au/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction3043494986original2XgJY2FQ7rRaGBCddcuxxfWNWVTbZUqT4w-1.png)
2. You can toggle the options to turn on or off a notification. both for Dashboard view and Emails
Note: If you turn off the notifications under EMAIL column, this means you will no longer receive email reminders
![](https://help.stickytickets.com.au/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction3080784998originalffN7EllYmxwnwRHJ886vdm8B02BRyTaqaA-1.png)
If you need help with notifications or anything else, please do not hesitate to contact us any time.