Getting Paid
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      Accessing Ticket Sales Prior to the Event Date


      As an event organiser, we recognize that you may have specific needs for accessing your ticket sales before your event concludes. To address this requirement, StickyTickets has introduced the Payment Request Feature. This allows you to access a portion of your ticket sales, up to 50%, before the event date. Please be aware that this feature is designed to meet the needs of regular event organisers requiring funds in advance. For one-off events, we have an alternative solution, which will be explained shortly.


      To apply for the Payment Release feature, please follow the steps outlined below:


      1. Fill out the application form: You can find the application form attached below. Please ensure that you read the terms and conditions for this feature carefully and initial/sign each page to indicate your understanding and agreement.
      2. Required documentation: In addition to the application form, we require the following documents:
        • Scanned copy of your driver's license (front and back): This is necessary for verification purposes.
        • Scanned copy of 2 UTILITY BILLS: The utility bills should match the address mentioned on your driver's license.
      3. Processing fee: A ONE-TIME processing fee of $49 will be billed if your application is approved. You have the option to pay this fee using a credit card or deduct it from your current ticket sales.

      If you're organising a one-off event and need access to a portion of the ticket sales to cover essential event expenses like venue hire, catering fees, etc., we have an alternative solution for you. Instead of releasing the funds directly to you, we can pay invoices directly to your suppliers using your ticket sales, eliminating the need for an application and reducing the associated processing fee. 


      To avail of this option, please follow the steps below:


      1. Fill out the application form: The application form can be found attached below. Take a moment to carefully read and initial/sign each page to acknowledge your agreement to the terms and conditions of this feature.
      2. Required documentation: Along with the application form, please provide the following documents:
        • Scanned copy of your driver's license (front and back): This document is necessary for verification purposes.
        • Scanned copy of 2 UTILITY BILLS: The utility bills should match the address stated on your driver's license.
      3. Invoice fees: For this feature, a fee of $12.50 per invoice will be charged.

       

      CLICK HERE to Download the PRF Application form

       

      If you have any questions or need further assistance regarding the Payment Request feature or any other matter, please feel free to contact our support team at any time.