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How To Access Your Ticket Sales Before Your Event

Apply for the Payment Request Feature to access up to 50% of your ticket sales before your event date.

If you need access to your ticket revenue before your event concludes; for example, to cover venue hire, supplier payments, or catering costs — Sticky Tickets offers two options through the Payment Request Feature (PRF).

Option A — Cash payment (through PRF, up to 50% of ticket sales) Sticky Tickets releases up to 50% of your ticket sales directly to your nominated bank account before the event date.

Option B — Invoice payment ($12.50 per invoice) Instead of releasing funds to you, Sticky Tickets pays your suppliers directly from your ticket sales.

Which option is right for you?

  Option A Option B 
Funds go to Your bank account Paid directly to your supplier
Fee $49 one-time (if approved) $12.50 per invoice
Application required Yes Yes
Maximum amount Up to 50% of ticket sales Up to 50% of ticket sales (combined amount of invoices to be paid)
Best for Covering multiple costs Paying specific suppliers directly

How to apply

Both options require the following:

  1. Complete the application form (Download the PRF Application Form here). Read the terms and conditions carefully and initial/sign each page.
  2. Provide the following documents:
    • Scanned copy of your driver's licence (front and back)
    • Scanned copies of 2 utility bills — the address must match your driver's licence
  3. Submit your application to our support team by sending an email (support@stickytickets.com.au)

Processing fee (Option A): The $49 fee is charged only if your application is approved. You can pay by credit card or have it deducted from your ticket sales.

MOST COMMON QUESTIONS

My application was not approved.

  • Contact our support team for the reason and to discuss your options.

I submitted my application but haven't heard back.

  • Allow atleast 1 (up to 2) business days for review. If you haven't received a response after this time, contact our support team with your application reference.

My documents were rejected.

  • Ensure your utility bills match the address on your driver's licence exactly. Both must be current and clearly legible. Contact our support team if you need guidance on accepted document formats.

NEED MORE HELP?

If you still need help in accessing your event sales, contact our support team.