---
title: Sticky Tickets POS Device with Laser Scanner
description: "The Sticky Tickets POS device is a handheld terminal with an integrated laser scanner and contactless payment capability. It enables organisers to: Scan tickets View guest lists Sell tickets at the do"
---

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3. [POS Device](https://help.stickytickets.com.au/check-in-app-pos-device?hsLang=en#pos-device)

# Sticky Tickets POS Device with Laser Scanner

The Sticky Tickets POS device is a handheld terminal with an integrated **laser scanner** and **contactless payment** capability. It enables organisers to:

- Scan tickets
- View guest lists
- Sell tickets at the door
- Accept on-the-spot payments

 

**Power On/Off the POS Device**

- Press and hold the Silver button on the side of the POS Device for a few seconds.

![Media (3)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%20(3).jpeg?width=387&height=516&name=Media%20(3).jpeg)

**Accessing Your Event**

Select **Scan New Operator** to assign an operator to the POS device. You can set up the QR from your Sticky Tickets account for more details, **[Click here](https://help.stickytickets.com.au/adding-check-in-app-operators?hsLang=en)**.

If you have already added an **Operator** to the device, then select **Current Events**, and your upcoming event(s) will appear on the **Current Events** screen. 

![Media](https://help.stickytickets.com.au/hs-fs/hubfs/Media.jpeg?width=384&height=511&name=Media.jpeg)

![Media (1)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%20(1).jpeg?width=382&height=509&name=Media%20(1).jpeg)

**Scanning Tickets at the Door**

- Tap the **Scan Tickets** tab at the bottom of the screen.
- Hold the device over the QR code or barcode on the attendee’s ticket/receipt.

![Media 3 (2)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%203%20(2).jpeg?width=384&height=512&name=Media%203%20(2).jpeg)

![Media 3 (1)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%203%20(1).jpeg?width=391&height=521&name=Media%203%20(1).jpeg)

- Then tap **(Orange Button)** on the side of the device, this will trigger a laser scan. You can scan simultaneously by pressing this button.

![Media 7 (2)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%207%20(2).jpeg?width=394&height=525&name=Media%207%20(2).jpeg)

**Results while scanning**

**Successful scan** - Green display and chimes sound

**Already checked in** - orange screen and two beeps

**Invalid QR code** - Red screen and three beeps

 

**Viewing the Guest List**

Tap the **Guest List** tab on the navigation menu to view attendees. This screen shows:

- Guest names (alphabetically)
- Tickets checked in vs. total per order
- A search bar to locate guests by name, company, or ticket number

![Media 4 (1)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%204%20(1).jpeg?width=383&height=511&name=Media%204%20(1).jpeg)

 

**Selling Tickets at the Door**

To sell tickets directly via the device:

1. Tap the **Sales** tab on the navigation menu.
2. Select the desired ticket types and quantities.
3. The total will automatically calculate below.
4. Tap **Complete Order** to proceed to payment.

![Media 4 (3)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%204%20(3).jpeg?width=385&height=513&name=Media%204%20(3).jpeg)

**Processing Payment and Completing the Order**

- A prompt to **tap, insert, or swipe a card** will appear to process the payment.
- Once payment has been processed, the **Success Order** page will appear; should you require a receipt, tap on **Print Receipt**.

![Media 5 (1)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%205%20(1).jpeg?width=387&height=516&name=Media%205%20(1).jpeg)

![Media 5 (2)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%205%20(2).jpeg?width=389&height=519&name=Media%205%20(2).jpeg)

![Media 5 (3)](https://help.stickytickets.com.au/hs-fs/hubfs/Media%205%20(3).jpeg?width=388&height=517&name=Media%205%20(3).jpeg)

 

If you continue to experience issues, please contact support@stickytickets.com.au.

- [Getting Started](https://help.stickytickets.com.au/getting-started?hsLang=en#main-content)

    - [About Sticky Tickets](https://help.stickytickets.com.au/getting-started?hsLang=en#about-sticky-tickets)
    - [Becoming an Organiser](https://help.stickytickets.com.au/getting-started?hsLang=en#becoming-an-organiser)
    - [Costs & Fees](https://help.stickytickets.com.au/getting-started?hsLang=en#costs-fees)
- [Ticket Purchasers](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#main-content)

    - [Buying Tickets](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#buying-tickets)
    - [Accessing Your Account & Tickets](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#accessing-your-account-tickets)
    - [Login & Account Help](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#login-account-help)
    - [Refund and Cancellations](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#refund-and-cancellations)
    - [Event & Organiser Inquiries](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#event-organiser-inquiries)
    - [Selling Tickets](https://help.stickytickets.com.au/ticket-purchasers?hsLang=en#selling-tickets)
- [Event Organisers](https://help.stickytickets.com.au/event-organisers?hsLang=en#main-content)

    - [Your Organiser Account](https://help.stickytickets.com.au/event-organisers?hsLang=en#your-organiser-account)
    - [Creating & Publishing Events](https://help.stickytickets.com.au/event-organisers?hsLang=en#creating-publishing-events)
    - [Editing & Managing Events](https://help.stickytickets.com.au/event-organisers?hsLang=en#editing-managing-events)
    - [Tickets, Discounts & Capacity](https://help.stickytickets.com.au/event-organisers?hsLang=en#tickets-discounts-capacity)
    - [Promoting Your Event](https://help.stickytickets.com.au/event-organisers?hsLang=en#promoting-your-event)
    - [Reporting](https://help.stickytickets.com.au/event-organisers?hsLang=en#reporting)
    - [Event Visibility & URLs](https://help.stickytickets.com.au/event-organisers?hsLang=en#event-visibility-urls)
    - [Seating Plans](https://help.stickytickets.com.au/event-organisers?hsLang=en#seating-plans)
    - [Attendee Management](https://help.stickytickets.com.au/event-organisers?hsLang=en#attendee-management)
    - [Refunds, Cancellations & Transfers](https://help.stickytickets.com.au/event-organisers?hsLang=en#refunds-cancellations-transfers)
    - [Financials & Getting Paid](https://help.stickytickets.com.au/event-organisers?hsLang=en#financials-getting-paid)
    - [Rebates & Charity Programs](https://help.stickytickets.com.au/event-organisers?hsLang=en#rebates-charity-programs)
    - [Integrations](https://help.stickytickets.com.au/event-organisers?hsLang=en#integrations)
    - [Designing your Organiser & Event Pages](https://help.stickytickets.com.au/event-organisers?hsLang=en#designing-your-organiser-event-pages)
    - [Troubleshooting & Errors](https://help.stickytickets.com.au/event-organisers?hsLang=en#troubleshooting-errors)
- [Check-In App & POS Device](https://help.stickytickets.com.au/check-in-app-pos-device?hsLang=en#main-content)

    - [About the Check-In App](https://help.stickytickets.com.au/check-in-app-pos-device?hsLang=en#about-the-check-in-app)
    - [Setting Up for Event Day](https://help.stickytickets.com.au/check-in-app-pos-device?hsLang=en#setting-up-for-event-day)
    - [Using the App at Your Event](https://help.stickytickets.com.au/check-in-app-pos-device?hsLang=en#using-the-app-at-your-event)
    - [Post-Event Reports & Downloads](https://help.stickytickets.com.au/check-in-app-pos-device?hsLang=en#post-event-reports-downloads)
    - [POS Device](https://help.stickytickets.com.au/check-in-app-pos-device?hsLang=en#pos-device)
- [Policy Pages/Updates](https://help.stickytickets.com.au/policy-pages-updates?hsLang=en#main-content)

    - [Recent Policy Changes](https://help.stickytickets.com.au/policy-pages-updates?hsLang=en#recent-policy-changes)
    - [Current Policies](https://help.stickytickets.com.au/policy-pages-updates?hsLang=en#current-policies)
- [Social Media](https://help.stickytickets.com.au/social-media?hsLang=en#main-content)

    - [Social Media Accounts](https://help.stickytickets.com.au/social-media?hsLang=en#social-media-accounts)

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