You can use the split payments feature in Sticky Tickets to automatically divide ticket sales revenue between two bank accounts. This is useful when sharing revenue with partners, venues, or third parties.
Important Note
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You’ll need the bank details of the other recipient/s
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A payment summary will be sent to all parties
HOW TO SET UP SPLIT PAYMENTS
Step 1: Open your event
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Log in to your account and select your event
- Scroll to the Split Payments section, and click the edit icon
Step 2: Split Payments Settings
Select Split Payment as the Payment Type
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Choose whether payments are split between the organiser and one third-party account, or between the organiser and two third-party accounts.
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Enter the bank details for the third-party
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Add an email address (to receive payment summaries)
Step 3: Choose how payments are split
Distribution Priority - Controls who gets paid first.
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Organiser → You receive your portion first; remaining funds go to the third party
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Third Party → A fixed amount is paid to the third party first
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Split type (when Organiser is selected)
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Percentage
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Split revenue by percentage (e.g. 50/50)
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Fixed amount (per ticket)
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Set a fixed amount per ticket for the organiser, with the remainder going to the third party
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Optional: Fixed cost (from total sales)
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Deduct a set amount from total sales before splitting
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This field is optional
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Step 5: Click the Save Changes to apply the split
IMPORTANT NOTE
Once an event has been marked as completed or cancelled, split payment settings can no longer be edited. However, the banking details used for the split payment will still be visible, even after the event is completed or cancelled.
HOW PAYMENTS ARE PROCESSED
- Payments are automatically split based on your settings
- Both parties receive a payment summary email
- Funds are distributed when payouts are processed
Need help?
If you need help setting up split payments or choosing the right configuration, contact our support team.