Ticket Types on Sticky Tickets

Sticky Tickets supports multiple ticket types to suit different event formats, pricing structures, and attendance scenarios. You can create as many different ticket types as your event needs — each with its own price, capacity, and settings.

Ticket types at a glance

TICKET TYPE	BEST FOR	HOW IT WORKS
Single Ticket	Most events	One ticket per purchase at a fixed price. The most commonly used type.
Group Ticket	Gala dinners, group bookings, tables	A fixed group size (e.g., a table of 10) sold for one set price. The ticket purchaser pays once and all seats in the group are reserved.
Open Group Ticket	Theatres, ceremonies, conferences	Individual seat selection from an interactive seating map. Requires a seating plan to be set up.
Single Reserved Seating	Seated group events	Group purchase with seats assigned from a seating map. Requires a seating plan.
Group Reserved Seating	Seated group events	Group purchase with seats assigned from a seating map. Requires a seating plan.
Free Ticket	Community events, webinars, registrations	No payment is taken. Used to register attendees for free events or to issue complimentary tickets.
Donation	Charity events, fundraisers	The ticket purchaser pays any amount they choose. No fixed price is set.

Choosing the right ticket type

Running a standard ticketed event? Use Single Ticket — it works for the vast majority of events and is the simplest to set up.

Selling tables or group packages at a fixed price? Use Group Ticket — set the group size, and one price covers the whole group.

Want ticket purchasers to choose how many they want (e.g. bring 2–10 friends)? Use Open Group Ticket — set a minimum and maximum group size, and the booking fee is calculated on the whole group, reducing the per-ticket fee.

Need to assign specific seats? Use Single Reserved Seating or Group Reserved Seating — you'll need to create a seating plan first.

Running a free event or issuing comp tickets? Use Free Ticket — no payment is taken, and the ticket purchaser still receives a confirmation email.

Collecting donations of any amount? Use Donation — ticket purchasers set their own price.

Multiple ticket types on the same event

You can create as many ticket types as you need for a single event. Common combinations include:

General Admission + VIP — different prices and inclusions on the same event
Early Bird + Standard — time-limited pricing that switches automatically based on your Start Selling and Stop Selling dates
Adult + Child + Concession — multiple price points for different attendee categories
Group Ticket + Single Ticket — offer both group and individual purchase options

Each ticket type has its own capacity, price, and settings. You can also create discount codes for specific ticket types. See: Step-by-step guide to creating discount codes for your event.

Setting up early bird or time-limited pricing

You can set any ticket type to go on sale or stop selling at a specific date and time using the Start Selling and Stop Selling advanced settings. This lets you:

Create an Early Bird ticket that automatically closes after a set date
Stagger ticket releases (e.g. Wave 1, Wave 2)
Close sales for a specific ticket type before the event date

See: How to add and configure tickets for your event for setup instructions.

Most common scenarios and questions

How many ticket types can I create for one event?

There is no limit on the number of ticket types per event. Create as many as your event requires.

Can I change the ticket type after tickets have been sold?

This may not be possible from the event editor once sales have begun. Contact our support team — they can advise on the best approach.

Can I hide a ticket type until a ticket purchaser enters a code?

Yes — use the Hide Ticket setting combined with a promotional code. The ticket will only appear when the correct code is entered. See: Step-by-step guide to creating discount codes for your event.

Can I create discounted or VIP ticket types?

Yes — create a ticket type at the discounted price. You can also use promotional codes to offer discounts on existing ticket types, or use the Hide Ticket setting to make VIP tickets available only to specific ticket purchasers.

What's the difference between a Group Ticket and an Open Group Ticket?

A Group Ticket has a fixed group size (e.g. always 10 people). An Open Group Ticket lets the ticket purchaser choose the size within a range you set (e.g. between 2 and 10).

Ready to set up your tickets?

See: How to add and configure tickets for your event — step-by-step setup instructions and a complete field reference for every ticket setting.

Need more help?

If you need help choosing the right ticket type for your event, contact our support team.