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How the Invoice Process Works for Government Event Organisers

Have Sticky Tickets hold ticket payments until you issue an invoice for the amount owed

If you're a government agency using Sticky Tickets, we can hold your ticket payments until you issue an invoice for the amount owed, rather than paying out automatically.

How to set this up

  1. Before publishing each event, let us know so we can adjust your account settings accordingly. You can email either support@stickytickets.com.au or accounts@stickytickets.com.au — either address works.
  2. Once your event concludes, send your invoice for the total amount owed to accounts@stickytickets.com.au.

This needs to be arranged separately for each new event — setting it up for one event doesn't automatically apply it to future events. Let us know again before publishing any new event under this arrangement.

Note: You'll still need to enter and verify your bank details before your invoice can be paid — see our guide on notifications for more on bank verification.

Need more help?

If you have any questions about the invoice process, contact our support team