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How to Permanently Delete Your Organiser Account

If you'd like to permanently close your Sticky Tickets organiser account, contact our support team at support@stickytickets.com.au and we'll process your request.

Before your account can be deleted, any outstanding payouts owed to you, and any pending refund or transfer requests need to be settled first. Our support team will guide you through anything that needs to be resolved before deletion can go ahead.

Most common scenarios and questions

Is account deletion reversible?

  • No — deletion is permanent. If you're unsure, let our support team know and they can talk you through your options before proceeding.

Do I need to do anything before requesting deletion?

  • Make sure any outstanding payouts and pending refund or transfer requests are settled. If anything is still outstanding, our support team will let you know what needs to be resolved first.

Will my past event and financial records be kept?

  • Financial and reporting records are retained as required, even after your account is closed.

Need more help?

Email support@stickytickets.com.au to request account deletion, or contact our support team with any questions beforehand.